Here’s a scary stat: for most home service companies, 20–30% of paid hours are spent driving — not working. Noooooooo! That’s like paying your techs to sit in traffic.

The good news? A quick, no‑nonsense dispatch audit can slash wasted miles and open up enough time for one more paying job per tech, per day.

Step 1: Map Current Routes

Pull up last week’s jobs and plot them on a map. You’ll instantly see if your team’s zig‑zagging across town instead of working in tight clusters.

Step 2: Group Jobs by Proximity

When possible, schedule nearby jobs back‑to‑back. Even shaving 10 minutes off each drive adds up fast over a week.

Step 3: Adjust Scheduling Windows

Instead of “We’ll be there sometime between 8 and 12,” tighten your windows and plan routes so techs aren’t criss‑crossing the city. Customers love the accuracy, and you save fuel + time.

Step 4: Use Live Traffic Data

Apps like Google Maps or Waze aren’t just for finding addresses — they can help you reroute in real time to dodge delays. Build this into your dispatch process.